Privacy Policy for Heliflight Limited

Effective Date: 2024

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Heliflight Limited ("we", "us", or "our") is committed to protecting your privacy.

 

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (the "Site"), interact with us, or use our services. By accessing or using the Site, you consent to the data practices described in this policy.

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1. Information We Collect

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We may collect the following types of information:

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1.1 Personal Information

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When you interact with us, we may collect personal information that can identify you, such as:

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• Name

• Email address

• Phone number

• Address

• Payment details (if applicable)

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1.2 Non-Personal Information

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We may also collect non-personal information related to your use of our website, such as:

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• IP address

• Browser type

• Pages viewed

• Time spent on the Site

• Referring site details

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2. How We Collect Your Information

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We collect information in several ways:

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• Directly from you: When you fill out forms, contact us, or use our services.

• Automatically: When you visit our Site, we may use cookies and other technologies to automatically gather certain information.

• From third-party sources: We may receive information from business partners or advertising platforms.

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3. How We Use Your Information

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Heliflight Limited uses your information for the following purposes:

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• To provide and improve our helicopter services.

• To respond to your inquiries or requests.

• To process transactions and manage bookings.

• To send promotional communications (with your consent).

• To analyse and improve our website performance.

• To comply with legal obligations.

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4. Sharing Your Information

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We may share your personal information with:

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• Service providers: Third-party vendors who assist us in running the business, such as payment processors, IT service providers, or marketing platforms.

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• Legal authorities: If required by law, or if we believe it is necessary to protect the rights, property, or safety of Heliflight Limited, our customers, or others.

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• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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5. Cookies and Tracking Technologies

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We use cookies to improve your browsing experience, personalize content, and analyze our website traffic. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Site.

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6. Data Security

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We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no security measure is completely secure, and we cannot guarantee the absolute security of your information.

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7. Data Retention

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We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law. When we no longer need your information, we will securely delete or anonymise it.

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8. Your Rights

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You have the following rights regarding your personal information:

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• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct any inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information, subject to legal obligations.

• Objection: You may object to the processing of your information for certain purposes, such as direct marketing.

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To exercise these rights, please contact us at andy@heliflight.co.nz

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9. Changes to this Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at:

Heliflight Limited

Email: andy@heliflight.co.nz